Implementation is just the start ….

Safe believes that the quality and service and support offered are a key reason for our high level of customer loyalty. We pride ourselves in maintaining a consistently high quality throughout pre and post sales activity leading to a long and mutually beneficial business relationship.

As part of our continued commitment to our customers Safe have introduced a fully web based support solution, eservice.

The web based solution includes:

  • 24/7 call logging by the customer
  • support monitoring and progress
  • in built escalation processes
  • full audit and transparency of all calls by the customer

Telephone hotline support and secure and controlled remote access to a clients site, play key roles in providing a first rate support service.

Our support team are available between 8.30am and 5.30pm daily, and out of hours support is also available by prior arrangement.


Contact us today, we'd be happy to help

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